Orders must be placed by letter, email or via our web site order form on our UK web site www.bioresonancetraining.com
Orders are only binding when accepted by Bioresonance Training International Ltd, registration number 10995233 ("The
Company") AND The Company sends out an Order Confirmation by letter or email. The Company will issue an
invoice for the order upon order acceptance.
2. Provisional Bookings:
When a customer makes a provisional booking for a training course, The Company will check the course status and acknowledge availability by letter email. Provisional bookings will be held for 10 working days from the date of receipt, after which they will automatically lapse unless confirmed by the customer.
3. Joining Instructions :
At least 10 business days before a class based course is due to start (or sooner if the course is due to start within 10 business days), subject to receipt of full payment, joining instructions and directions will be sent to the customer. The customer is responsible for their own travel and accommodation costs. For online courses when paid for in full and we have confirmed identification, insurance requirements and all prerequisites have been meet, the company will email The Student Handbook and allow immediate access to the first module.
4. Payment Terms:
The following payment terms override "in company" terms. Payment for all courses is due on receipt of our invoice, and
should be received by The Company at least 21 business days (the "due date") prior to the course start date. Payment is due immediately upon receipt of invoice should the booking be made within 21 business days of the course start
date. If the customer fails to make any payment when due, The Company reserves the right to levy a late payment surcharge calculated at the rate of 3% of the amount due per month accruing daily from the date the invoice becomes due for payment. Non-payment by the due date for booked courses does not
constitute a cancellation by the customer and the customer is still liable for all relevant payments. Attendees for whom payment has not been received by the
course start date may be refused entry to the course.
5. Cancellations and Transfers:
Cancellations will only be accepted if made by letter, or email. Customers placing orders for scheduled courses via an Internet booking form may cancel their order within 14 working days, a cooling off period. An administration charge of £25 will be made along with costs incurred in refunding the monies - such as bank charges. The cancellation date is determined as the date upon which The Company receives written or emailed
notification of cancellation. Should a customer wish to transfer their bookings to another course date this will be done free of charge provided that the notice of transfer is received more than 30 business days prior to the start of the course. Customers may send substitute
delegates for class based courses without prior notification and without additional charge.
6. Course Changes:
The Company reserves the right to amend the specification and format of its courses for the benefit of its customers without
notice to the customer. The location and date of the course will be as advised to the customer at the time of booking. The Company reserves the right to change the location of the course and will advise the
customer as soon as this change is known. The Company reserves the right to cancel or reschedule any course and will advise the customer as soon as this change is known. The Company will use all reasonable endeavours to avoid changes of this nature. When this is unavoidable The Company will refund in full all course fees paid by the customer, or at the customer's option, apply the fees to a
rescheduled or alternative course.
7. Force Majeure:
The Company is not liable for delays in the delivery of training services caused by circumstances beyond its reasonable
control and will be entitled to a time extension for the delivery of such services; examples include strikes, supplier / transport / production problems, exchange fluctuations, governmental or regulatory action and natural disasters. If this lasts more than 2
months, this Agreement may be terminated by either party without compensation.